Shipping & Delivery

Shipping

We can deliver your wines to you at any UK address, work or private, within 4-5 working days of your order being placed (It can sometimes be sooner if we are performing deliveries personally, and if the wine is not currently held in storage at our bonded warehouse). Specific date delivery is also available, please notify us upon ordering. 

• Free UK Mainland Delivery is offered for orders with a value in excess of £120. All other deliveries will incur a postage and packing surcharge applied at checkout.
  
• There is no minimum order quantity.

(Remote Scottish Mainland, Scottish Highlands & Islands, Northern Ireland, Isle of Man, Isle of Wight, Channel Islands & Scilly Isles) - If you live in these areas there may be additional postage and packaging surcharges applied to your order after checkout. We will confirm whether there is a surcharge before preparing your order. Should you be placing your order online, you shall be presented with delivery carrier options, with their price details, during checkout. Please consider these options carefully before placing your order as their charges may vary. 

We always do our very best to achieve our stated delivery times but please note we can not be held for circumstances beyond our control, including (but not limited to), adverse weather conditions, third party carriers and transit difficulties.

Delivery

We offer a tracking system for deliveries, this will be made available to you upon the processing of your order. In addition, it is recommended that if required specific delivery instructions are given (the function is available on the cart page, and the following e-mail updates).

You will receive e-mail and/or SMS updates to track your delivery. If the delivery cannot be completed a card will be left with a phone number so another delivery day can be arranged. We must either obtain a signature or know where the consignment can be left. Please note that we will not be liable for any parcels left as instructed without a signature. If the item is not claimed from the card within a week, it will incur a £10 minimum delivery surcharge to resend to your address, to cover its return and redispatch once it has arrived at our premises.

• If you have any questions regarding deliveries or have specific delivery instructions, please contact us and we will be able to help you.